Your Privacy Matters: This Privacy Policy applies to all personal data collected by 63slot through the website at 63slot.pro, the 63slot mobile application, and any other service or interface operated by the Company. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
01 Introduction
63slot ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 63slot platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of our services.
This policy is intended to be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 63slot. Where there is any conflict between this Privacy Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.
We process personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations. We take our obligations under this legislation seriously and have implemented appropriate technical and organizational measures to ensure compliance.
02 Personal Data We Collect
Depending on how you interact with the 63slot platform, we may collect the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, city/province | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, session duration, betting history, login times | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
| Verification Documents | Selfie with ID, proof of address, proof of payment method | KYC compliance, anti-money laundering obligations |
Sensitive Data: Where we collect sensitive personal information — such as government ID numbers or financial account details — we apply additional safeguards including enhanced encryption, strict access controls, and limited retention periods.
03 How We Collect Your Data
63slot collects personal data through the following means:
- Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access the platform, including through cookies, web beacons, server logs, and similar tracking technologies.
- Third-party sources: Identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and publicly available sources where permitted by law.
- Device permissions: If you use the 63slot mobile application, we may collect data from device permissions you grant, such as camera access for document scanning during KYC verification.
We only collect personal data that is necessary for the purposes described in this Privacy Policy. We do not collect personal data speculatively or in excess of what is required.
04 How We Use Your Personal Data
63slot uses your personal data for the following purposes:
- Account management: Creating and maintaining your player account, verifying your identity and age, and managing your account settings and preferences.
- Service delivery: Processing deposits and withdrawals, crediting bonuses, providing access to games, and delivering customer support.
- Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and responsible gaming regulations.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other illegal or prohibited activities.
- Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and providing appropriate interventions, tools, and support resources.
- Platform improvement: Analyzing usage data to improve the performance, reliability, and user experience of the 63slot platform.
- Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
- Dispute resolution: Maintaining records necessary to investigate and resolve disputes, complaints, and legal claims.
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS notifications from 63slot, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team directly.
05 Legal Basis for Processing
63slot processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
- Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management, payment processing, and service delivery.
- Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and responsible gaming requirements.
- Legitimate interests: Processing carried out for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications and certain cookie-based tracking, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06 Data Sharing & Disclosure
63slot does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection agreements:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing financial transactions.
- Identity verification providers: Third-party KYC and age verification services used to confirm your identity and comply with regulatory requirements.
- Fraud prevention services: Specialist providers that help us detect and prevent fraudulent activity on the platform.
- IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict contractual obligations.
- Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC), PAGCOR, and law enforcement bodies, where we are legally required to disclose information.
- Professional advisors: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.
All third-party service providers who process personal data on our behalf are required to implement appropriate security measures and to process data only in accordance with our instructions and applicable law.
International Transfers: Where personal data is transferred outside the Philippines, 63slot ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its implementing regulations.
07 Cookies & Tracking Technologies
63slot uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be used:
- Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
- Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
- Analytics cookies: Used to collect aggregated, anonymized data about how players use the platform, helping us identify areas for improvement. This data does not identify you personally.
- Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 63slot platform. We do not use cookies to track your activity across unrelated third-party websites.
08 Data Security
63slot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
- Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers.
- Encryption of sensitive data at rest, including financial information and identity documents.
- Strict access controls ensuring that personal data is accessible only to authorized personnel who require it to perform their job functions.
- Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.
- Multi-factor authentication requirements for administrative access to systems containing personal data.
- Incident response procedures to detect, contain, and report data breaches in accordance with applicable law.
While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission (NPC) in accordance with our legal obligations.
09 Data Retention
63slot retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 10 years from transaction date | AML obligations, tax records |
| KYC verification documents | 5 years after account closure | Regulatory compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution |
| Technical and usage logs | 12 months on a rolling basis | Security monitoring, analytics |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual.
10 Your Data Rights
Under the Data Privacy Act of 2012 and its implementing regulations, you have the following rights with respect to your personal data held by 63slot:
- Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy.
- Right of access: The right to request a copy of the personal data we hold about you, along with information about how it is processed.
- Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
- Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
- Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
Exercising Your Rights: To exercise any of the rights listed above, please contact our Data Protection Officer at the email address provided in Section 14. We will respond to all verified requests within 15 business days, or within the timeframe required by applicable law.
11 Children's Privacy
The 63slot platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the 63slot platform or provided us with personal data, please contact our support team immediately so that we can take appropriate action.
Age verification is a mandatory step in our registration process. We reserve the right to request additional proof of age at any time and to suspend accounts where age verification cannot be satisfactorily completed.
12 Third-Party Links
The 63slot platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to data collected by 63slot and does not cover the privacy practices of any third-party websites or services.
We encourage you to review the privacy policies of any third-party services you access through links on our platform. 63slot is not responsible for the privacy practices, content, or security of third-party websites.
13 Changes to This Privacy Policy
63slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the 63slot platform following any amendment constitutes your acceptance of the revised policy.
14 Contact & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):
Data Protection Officer: 63slot Privacy Team
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days for data rights requests; within 24 hours for general support inquiries.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. For more information about your rights under Philippine data privacy law, visit the NPC's official resources.
For responsible gaming concerns, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common topics.